These General Terms and Conditions of Sale are concluded between:

1. On the one hand, Teen-Web, a general partnership with registered office at 24, avenue du Grand cottignies CS 71022 59447 WASQUEHAL, France and entered in the Trade and Companies Register of Roubaix-Tourcoing (currently being established).
Telephone: +33 (0)3.28.33.57.33. Fax: +33 (0)3 28 33 57 34
E-mail: serviceclient@t-a-o.com
Publication director: Frédéric Deconinck

2. Et d'autre part, toute personne physique visitant ou effectuant un achat via le site 2. And on the other hand, any real person visiting or making a purchase via the website (hereinafter referred to as the 'Visitor')

Article 1.1: The Contract
These Terms and Conditions set out the terms of sale between Tape à l'oeil and the Visitor, from ordering through to services, via payment and delivery. They govern all stages necessary in order to place an order and ensure that any such orders are followed up between the contracting parties on the www.t-a-o.com website.
Any order placed shall constitute an implicit acceptance by the Visitor of these General Terms and Conditions of Sale, it being specified that the Parties agree that their relations shall be governed exclusively by these Terms and Conditions, which shall constitute the Contract.
Tape à l'oeil reserves the right to adapt or modify these General Terms and Conditions of Sale on reasonable grounds at any time.
In the event of any modification, the General Terms and Conditions of Sale applied to each order shall be those in force at the moment of that order.
However, if any term or condition is missing, it shall be deemed to be governed by the accepted practices of the mail order industry as recognised by companies based in France.
Article 1.2: Visitor
The Visitor is defined as any real person visiting or making a purchase via the www.t-a-o.com website.
Article 1.3: Capacity
The Visitor declares that they have the capacity to conclude this Contract, i.e. that they are of legal age and are not under legal guardianship.
Article 1.4: Intended use
The Visitor declares that they will refrain from purchasing Tape à l'oeil products and items with a view to reselling them.

www.t-a-o.com is a site intended to offer for sale a range of clothing products, fashion accessories, gifts and electronic gift vouchers.
The products and items offered for sale are described and presented as accurately as possible.
However, if any errors or omissions do occur in the presentation of these products and items, Tape à l'oeil shall not be held liable for this, since the photographs are not contractually binding.
All offers for products and items and all delivery methods are valid throughout the world, while stocks last.

The offers of products and items are valid as they appear on the www.t-a-o.com website and while stocks last.
Upon receiving an order from the Visitor, Tape à l'oeil shall check whether the product(s) and item(s) ordered are in stock.
Any claim by the Visitor pertaining to an order for an unavailable item shall be deemed unfounded.
In any event, Tape à l'oeil undertakes to inform by e-mail any Visitor who has placed an order for an unavailable item and to provide a refund for that item as soon as possible.
In the event that one of the products or items in your order is permanently discontinued, this shall not affect the dispatch of the rest of your order.

The prices of the products and items on the www.t-a-o.com website are given in euros including tax and include VAT at the applicable rate on the date of the order. They are guaranteed subject to any typographical or printing errors.
These prices exclude the fixed amount payable for shipping costs on the date of the order (cf. Article 8.2).
Tape à l'oeil reserves the right to modify its prices at any time, but undertakes to apply the prices in force and displayed to the Visitor whenever the latter places an order.
The VAT included is French VAT at the applicable rate for the products and items concerned. If the rate of this VAT is modified, these changes may be passed on to the prices of the products and items without prior notice.
If one or more taxes are imposed or either increased or decreased, this change may be passed on to the sale prices of the products and items in the catalogues and sales documents.

Any order placed shall constitute express and irrevocable acceptance of the prices and descriptions of the products available for sale.
The Visitor states that he has acknowledged and accepts irrevocably these General Terms and Conditions of Sale before placing his order. Confirmation of the order thus constitutes acceptance of these General Terms and Conditions of Sale.
In order to enable the Visitor to review their order before confirming it, Tape à l'oeil has created screens for confirming and accepting each order. Orders will not be recorded until final acceptance has been given via the payment screen for the order (payment by credit card or by voucher). As of the moment that final acceptance is clicked, orders shall be deemed irrevocable. An e-mail will be sent to the Visitor as soon as each order is received. This e-mail will confirm that the customer's order has been received by Tape à l'oeil. It does not confirm that the product is available.

The Visitor may pay by credit card or by electronic gift voucher, by entering the code appearing on the voucher directly on the www.t-a-o.com site. No other forms of payment are accepted.
Tape à l'oeil has implemented the technical setup necessary to secure orders and the payments associated therewith made on its site by the Visitor (cf. Article 7).
Article 6.1: Payment by credit card on the site
When confirming his order, the Visitor provides the number of his credit card, the expiry date and the cryptogram composed of the last three digits appearing on the back of the card.
The Visitor's account will be debited by Tape à l'oeil when the Visitor confirms his order.
Article 6.2: Payment by electronic gift voucher.
Holders of electronic gift vouchers need only enter the 'gift' number they have received by e-mail from Tape à l'oeil.
Article 6.3: Non-payment
Tape à l'oeil reserves the right to refuse to make a delivery or to meet an order placed by a Visitor who has not paid whether in full or in part for any previous order or against whom legal proceedings are pending.

Article 7.1: Secure payment
Visitor paying by credit card will be requested to enter their card number, the expiry date and the last three figures appearing on the back of the card. Contact will then be made with various organisations responsible for payment authorisation to verify the data in order to prevent abuse and fraud. The server is in encrypted mode for this process and all information is transmitted in encoded form.
No data is transmitted unencrypted via the internet.
In any event, provision by the Visitor of his card number and final acceptance of his order by him shall constitute proof of the integrity of the order and of the fact that the sums due in the performance of that order are payable.
Such confirmation shall constitute a signature and the express acceptance of all operations carried out on the Site.
Article 7.2: Security provisions.
The website www.t-a-o.com uses the secure payment service provided by Société Générale in order to guarantee secure payments. This service incorporates the SSL security standard.
Confidential data (16-digit credit card numbers and expiry dates) are transmitted directly in encrypted form to the Société Générale server without passing via the physical channels of the www.t-a-o.com server. When an order is confirmed, the payment request is routed in real time to the Société Générale secured remote payment management system. This system sends a request for authorisation to the credit card network. The remote payment management system then issues an electronic certificate.

The Visitor can choose between having their order delivered to their home address, to another address or to one of our relay stations.
By post: to home address or another address (to be entered when placing the order): If the Visitor is not at home, a delivery note will be left in the letterbox.
In one of our relay stations: valid proof of identity is required in order to collect parcels from relay stations. Failure to provide such proof will mean that the parcel will not be released.
Article 8.1: Delivery periods
Regardless of the delivery method, orders are delivered to the Visitor with the greatest security possible by the Colissimo express service from the Post Office or by Mondial Relay, within 2-3 working days, subject to any fortuitous events or cases of force majeure that operate to delay delivery independently of the will of and efforts made by Tape à l'oeil.
This period may be extended by 2 days during Sales periods and any other promotional campaigns.
If delivery is delayed by an extended period, the Visitor must notify this to Tape à l'oeil as soon as possible by using the form provided in the 'Contacts' section of www.t-a-o.com.
Article 8.2: Delivery costs
Article 8.2: Delivery costs The Visitor is required to pay a fixed amount for the shipping and handling of each order (carriage, packaging, handling the parcel, etc.): see table below.

	Post Office	Mondial Relay
Mainland France and Corsica	5.90 €	3.50 €

Destination	Handling fee
Belgium, Spain, Italy	5.90 €
Germany, The Netherlands, Luxembourg	11.00 €
UK, Sardinia/Sicily, Balearic Islands	13.00 €
Austria, Denmark, Ireland, Portugal	14.00 €
Finland, Norway, Sweden, Switzerland, the Azores, Madeira, the Canary Islands, French overseas territories	17.00 €
Greece, Hungary, Iceland, Czech Republic, Slovakia, Slovenia, Poland, other Eastern European countries, North Africa	18.00 €
USA, Canada, Africa, Middle East	22.00 €
Americas (outside USA and Canada), Oceania, Asia	23.00 €

Products shall remain the property of Tape à l'oeil until the order in question has been paid for in full. However, from the moment the order is dispatched to the Visitor or to the relay station chosen by the User, risk in the goods passes to the Visitor.

Article 10.1: Satisfaction guarantee
The items purchased via the www.t-a-o.com website may be exchanged or refunded in the absence of any mention to the contrary.
A guarantee is extended to the Visitor enabling him to send back any defective items with which he is not fully satisfied.
Article 10.2: Procedure for returns
Returns may be carried out in several ways regardless of the delivery method initially selected when ordering.
* By post to the following address (postal charges are payable by the Visitor):
GEODIS Cellule A - Retour Web Tape à l'œil - 7, avenue de la rotonde - 59462 LOMME Cedex - BP 20 255 - FRANCE
* In a Mondial Relay station in France (Service free of charge).
* In a Tape à l'oeil store in France (excluding French overseas territories)
Article 10.3: Returns, exchanges and refunds
The Visitor may return the products or items orders within the period stated below, subject to any other terms and conditions set out in this Article.
Returning goods by post or by Mondial Relay entitles the Visitor to a refund in accordance with the Tape à l'oeil General Terms and Conditions of Sale.
Returning the goods to a Tape à l'oeil store entitles the Visitor to an exchange or a refund. For exchanges, the Tape à l'oeil store will take back the product at the price stated on the delivery note and the new product will be charged at the price applied in store. If the new product chosen is less expensive, the price difference will be refunded directly to the Visitor.
Beyond the legal cooling-off period of 7 days (L121-20), the Visitor shall have the entire season, up to the final day of the sales (excluding for products on sale where the cooling-off period is 15 days) to apply for an exchange or a refund of any products or items ordered via the www.t-a-o.com website.
In all events, products returned must be accompanied by a return slip filled in as appropriate.
Furthermore, Tape à l'oeil may refuse any product or item returned in different or damaged packaging or in a condition other than its original condition where no express comments or reservations have been entered by the Visitor on the delivery slip and no claim has been lodged within 14 days.
If a product or item is returned by the Visitor, a confirmation e-mail will be sent to him to inform him that the return is being processed by Tape à l'oeil.
Whichever method of return is used, only the price of the product will be refunded. Refunds will be issued by bank transfer and shall take place within 30 days of Tape à l'oeil having received the products returned. An e-mail will be sent to the Visitor to inform them of the refund.
For gift orders: if a gift order is returned, the person receiving the gift must indicate on the return slip whether he wishes the giver to be refunded by bank transfer or whether he prefers to receive an electronic gift voucher. In the latter case, he must enter his e-mail address on the return slip so that Tape à l'oeil can send him his electronic gift voucher.
If no preference is expressed on the return slip, the person who gave the gift will be refunded.

For all payments by credit card on the www.t-a-o.com website, the electronic certificate issued by the remote payment management system shall constitute proof of the amount and the date of the transaction, in accordance with the provisions of Articles 1316 et seq. of the Civil Code.
The digital registers stored in the computer systems of Tape à l'oeil shall be deemed to constitute proof of the communications, orders and payments made between the parties.
In this regard, the dates and times of the server shall be conclusive between the parties.

Tape à l'oeil shall not be held liable for any failure to meet orders placed where that failure is attributable to the occurrence of a case of force majeure, including in the event of a partial or total strike of the postal or transport service and in the event of catastrophes caused by floods or fires.
Tape à l'oeil shall not be held liable for any loss or damage suffered as a result of using the internet and falling wholly outside the efforts and precautions taken by Tape à l'oeil.
In particular, Tape à l'oeil may not be held liable for any interruption to the connection or any external intrusion or computer virus.
If any order is not delivered, whether wholly or in part, the Visitor shall have a maximum of 30 days (from the date of the anticipated delivery date for the order) in which to submit a claim. Beyond this period, no claims will be accepted.
Similarly, any event constituting a case of force majeure as defined by the Court of Cassation shall discharge Tape à l'oeil entirely from all liability.

Nominative data must be gathered for the purpose of processing orders from visitors to the website.
Visitors that enter their e-mail address will receive an order confirmation via e-mail and will also receive information about promotional offers from Tape à l'oeil and events via the internet.
In accordance with the Law on Information Technology and Freedoms of 6 January 1978, visitors have the right to access and object to any information concerning them. They may exercise this right:
- by writing to the following address: Tape à l'oeil - Service Web - 24 rue de la Cense - CS71022 Villeneuve d'Ascq - France
- by logging into their customer account on www.t-a-o.com
- by e-mail: serviceclient@t-a-o.com
Tape à l'oeil reserves the right to gather data on visitors to its site through the use of internet cookies.
Visitors are hereby informed that this automated information processing, including the management of e-mail addresses, has been declared to the CNIL (French Data Protection Authority : N°1355541).

TTape à l'oeil holds the rights to the text, general structure, images (whether animated or not), graphics and sounds of the website www.t-a-o.com. The Tape à l'oeil brands and the logos present on the www.t-a-o.com website are registered trademarks.
They are the exclusive property of TAPE A L'OEIL. Any users with their own websites who wish to place a simple direct link on their site to the TAPE A L'OEIL homepage, for personal use, must request authorisation from Tape à l'oeil in advance. Any such authorisation granted shall not be construed as an implied agreement of affiliation.
In any event, any link, even if it has been tacitly authorised, must be removed if so requested by Tape à l'oeil.

These General Terms and Conditions of Sale concluded between Tape à l'oeil and the Visitor constitute the entirety of the rights and obligations of the parties.
If any one of the clauses of this contract becomes null and void following a change in legislation or regulations or as the result of a legal decision, this shall not under any circumstances affect the validity and the observance of these general terms and conditions of sale.

These general conditions shall apply for the entire period during which the services proposed by Tape à l'oeil remain online.

Any legal action must be brought before the competent courts of the domicile of the defendant, the place of delivery or the jurisdiction of the registered office of Tape à l'oeil.
These General Terms and Conditions of Sale are governed by French law.